What Happens When I Call Empowerline?

When you make a free phone call to Empowerline at (404) 463-3333, you will talk with a certified professional counselor who is trained to help older adults, disabled individuals, and their caregivers make informed decisions on everything from housing, to transportation help, to meals, to assistance at home, to caregiving resources, and more.

Any older individual, adult living with a disability, or caregiver looking for information should reach out today.

Here are two dramatized examples of how a typical call to Empowerline might go.

Note: While both dramatizations feature a caregiver calling for information regarding an older parent, Empowerline is open to any older person or adult living with a disability who is seeking information and resources.

If you already feel confident in what services you’re looking for and don’t feel the need to speak to a counselor, you can directly search our consumer database.

You may also find helpful information by searching our library of resources on topics ranging from managing a disability to volunteer opportunities for older adults.

Empowerline is operated by the Atlanta Regional Commission as metro Atlanta’s federally designated Area Agency on Aging.


Arin Yost

Arin is a Program Analyst at the Atlanta Regional Commission, where his work focuses on health disparities and equity across the Atlanta region.